STAY 10 NIGHTS AND EARN 500 POINTS TO REDEEM AT 70,000+ LOCATIONS
JOINA loyalty program that rewards your preference by accumulating 10 nights at iStay hotels. Receive a special bonus and continue earning points.
BENEFITS
Exclusive promotions
Receive a special bonus after 10 nights
Points for additional nights
Use your points at more than 70,000 locations
OUR ROOMS
Deluxe XL Room
· Wi-Fi and coffee station
· 32” LCD TV
· Indoor pool
· Self-service laundry and gym
Deluxe Room – 2 Double Beds
· Wi-Fi and coffee station
· 32” LCD TV
· Indoor pool
· Self-service laundry and gym
Deluxe Room – 1 King Bed
· Wi-Fi and coffee station
· 32” LCD TV
· Indoor pool
· Self-service laundry and gym
FREQUENTLY ASKED QUESTIONS
Who can participate?
All guests who complete 10 qualifying nights at participating hotels.
When are points credited?
Points are credited at the beginning of the month following the stay.
What rate is required to qualify?
The rate must be $975 MXN or higher before taxes.
Can group bookings earn points?
No, group reservations do not qualify for points.
Where does it apply?
At iStay Monterrey, iStay Juárez, and iStay Victoria.
Are nights cumulative?
Nights accumulate only within the same calendar month.
What happens if I cancel or no-show?
Canceled or no-show reservations do not earn points.
Do I need to provide any information?
Yes, providing your membership number at the time of booking is required.
Deluxe XL Room
· Wi-Fi and coffee station
· 32” LCD TV
· Indoor pool
· Self-service laundry and gym
Deluxe Room – 2 Double Beds
· Wi-Fi and coffee station
· 32” LCD TV
· Indoor pool
· Self-service laundry and gym
PREGUNTAS FRECUENTES
¿Quiénes participan?
Todos los huéspedes que completen 10 noches efectivas en los hoteles participantes.
¿Cuándo se acreditan los puntos?
Los puntos se acreditan al inicio del mes siguiente al que se hospedaron.
¿Qué tarifa debe tener la reservación para acumular noches?
La tarifa debe ser igual o mayor a $975 antes de impuestos.
¿Se pueden acumular puntos en reservaciones de grupos?
No, las reservaciones de grupos no aplican para acumulación de puntos.
¿Dónde aplica?
En los hoteles iStay Monterrey, iStay Juárez y iStay Victoria.
¿Las noches son acumulativas?
Las noches se acumulan solo durante el mismo mes calendario.
¿Qué pasa si cancelo o no me presento a la reservación?
Las noches de reservaciones canceladas o no show no acumulan puntos.
¿Es necesario proporcionar algún dato para acumular puntos?
Sí, es indispensable proporcionar tu número de socio al momento de la reservación para acumular puntos.
HOTELS INCLUDED
Terms & conditios The incentive card will be issued after completing 10 qualifying nights, with a 500-point bonus. After the 10th night, 50 points will be awarded for each additional night within the same month. To qualify, the nightly rate must be $975 MXN or higher before taxes. Providing your membership number at the time of booking is required. Points apply only at iStay Monterrey, iStay Juárez, and iStay Victoria. Group bookings do not apply. Canceled or no-show reservations do not generate points.